Le Clausole contrattuali “Termini e Condizioni di Vendita” non sono retroattive alla data della revisione.
Purchases made on www.pastificiostrampelli.it are governed by the following conditions.
By clicking on the “I agree” button, you accept without limitation or reservation the Terms.
The site is owned by Strampelli Srl – Loc. Collegentilesco – 02012 Amatrice (RI) – VAT number 13960561002 – Area: RI-72132 – Pec: pastificiostrampelli@pec.it
1. SERVICES OFFERED BY THE SITE
You must register on the Site to access the Services. During the registration phase, users will be asked to specify whether they intend to register and then make purchases as a company, individual/freelance, private person or association, specifying also the nationality of the user. Only purchases by private users will be subject to the applicable consumer rules.
All final prices of the products displayed on the Site are expressed in euro, VAT is included. The prices of products may be subject to periodic changes.
For certain products and offers, shipping costs are included if explicitly described in the product. For all other products, the latter are at the user’s expense.
Users can choose to use the shipping service, the costs of which will be borne by the users or make free collection at our headquarters.
2. PRODUCT SELECTION AND PURCHASING METHODS
The user can proceed to the selection of products as described in the relevant sections, selecting them time by time, selecting the various options, and adding the desired quantities in their shopping cart. Some images may be provided for informational purposes and may differ slightly from the appearance of the product delivered.
After selecting the desired items, a screen will be displayed for sending the order with the total costs and expenses.
3. PAYMENTS
The customer can buy products online and make payments by credit card (Visa or MasterCard), through the Paypal circuit as indicated on the site, following the instructions for the purchase procedure.
The information necessary for payment will be sent, through encrypted protocols, to the payment institution entrusted by Strampelli Srl with electronic remote payment services, without the possibility of access by third parties.
Payments must be made in advance and, only after payment, the selected items will be put into production.
4. DELIVERY AND SHIPPING TIMES
Delivery times in Italy are 36/48 hours (excluding Saturday and Sunday and/or Remote areas served with longer times) from the time of shipment.
The order shall be deemed not to have been completed until the time of payment. Payment receipts after 18:00/10:00 will be considered to have been received on the next business day.
Working days are the days from Monday to Friday excluding 1/1, 6/1, 25/4, 1/5, 2/6, 15/8, 1/11, 8/12, 24/12, 25/12, 26/12, 31/12, Easter Monday. Strampelli Srl will not be responsible in any case for possible damages caused by delays in delivery.
We offer free transport only in ITALY for expenses over €. 150,00.
Delivery times in EUROPE are 48/96 hours (excluding Saturday and Sunday) from the time of shipment.
For any request of shipment outside Austria, Belgium, France, Germany, Luxembourg: write an email to info@pastificiostrampelli.it indicating the complete address of destination, products of your interest with respective quantities.
The shipping costs will be calculated by our customer service and communicated to the customer.
For shipments outside the EEC (United States, Switzerland, Great Britain, etc.) the costs of import duties are borne by the customer and are not quantifiable a priori. The customs officer shall be responsible for communicating the value of the goods only at the destination.
Upon receipt of the package, please check that the package is intact and not damaged. Any disputes must be reported to the courier indicating, on the consignment note you sign for the collection, the words “Withdrawn with reservation of control”. Otherwise the package is considered delivered correctly.
5. RIGHT OF WITHDRAWAL or “RECONSIDERATION”
Right of withdrawal
You have the right to withdraw from the contract without giving reasons within 14 days. The withdrawal period expires after 14 days from the day in the case of a sales contract: «in which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods.».
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an explicit statement (for example letter sent by post, fax or e-mail).
COMPANY NAME
ADDRESS
TELEPHONE
To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of withdrawal
If you withdraw from this contract, you will be refunded all payments made to us, including delivery costs , without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, in any case, you will not incur any costs as a result of such refund.
Please return the goods or deliver them to us without undue delay and in any case within 14 days from the day on which you have informed us of your withdrawal from this contract. The deadline is met if you return the goods before the expiry of the 14-day period. The costs of returning products are borne by the user.
Exceptions to the right of withdrawal
The right of withdrawal referred to in Articles 52 to 58 for distance contracts and off-premises contracts shall be excluded in respect of:
a) service contracts after the full performance of the service if performance has begun with the express agreement of the consumer and with acceptance of the loss of the right of withdrawal following the full performance of the contract by the trader;
b) the supply of goods or services whose price is linked to fluctuations in the financial market which the trader cannot control and which may occur during the withdrawal period;
c) the supply of goods made to measure or clearly customised;
d) the supply of goods which are likely to deteriorate or expire rapidly;
e) the supply of sealed goods which are not suitable for return for reasons of hygiene or health protection and have been opened after delivery;
f) the supply of goods which, after delivery, are by their nature inseparably mixed with other goods;
g) the supply of alcoholic beverages, the price of which has been agreed at the time of conclusion of the sales contract, which may not be delivered until 30 days have passed and whose actual value depends on fluctuations in the market that cannot be controlled by the trader;
h) contracts where the consumer has specifically requested a visit by the trader for the purpose of carrying out urgent repair or maintenance work. If, on the occasion of such a visit, the trader provides services in addition to those specifically requested by the consumer or goods other than spare parts necessary for carrying out maintenance or repairs, the right of withdrawal applies to such additional services or goods;
i) the supply of sealed audio or video recordings or sealed computer software which have been opened after delivery;
l) the supply of newspapers, periodicals and magazines with the exception of subscription contracts for the supply of such publications;
m) contracts concluded at a public auction;
n) the provision of accommodation for non-residential purposes, the transport of goods, car rental services, catering services or leisure activities where a specific date or period of performance is specified in the contract;
o) the supply of digital content by means of a non-physical medium if the performance has begun with the express agreement of the consumer and his acceptance that he would lose his right of withdrawal in such case.
6. LIABILITY EXEMPTION – PRODUCT DEFECTS
Strampelli Srl will not be liable to the user for damages of any kind, direct or indirect, resulting from any errors in the goods, of any nature, except for intent or gross negligence.
Upon delivery, the user is required to carefully examine the products received. Any defects in the delivered goods and errors in the packaging of the material not attributable to the user, must be reported immediately to the courier. The goods must be withdrawn by signature with specific reservation of control. The user must then open a report by email, taking care to attach the order no. and photographic documentation if requested within 8 days of receipt of the material. Strampelli Srl will do its best to respond to reports received within two hours.
7. APPLICABLE LAW, JURISDICTION AND FORUM FOR NON-CONSUMER USERS
These Terms are subject to Italian law.
For all orders from subjects not qualified as “consumers”, all disputes relating to the interpretation and/ or execution of this contract, will be the exclusive jurisdiction of the court of Rieti.
Rev. 1 – 10/02/2020
The “Terms and Conditions of Sale” are not retroactive to the date of revision.
